Wednesday, October 12, 2011

HP CM2320NF Color LaserJet Multifunction Printer

Get advanced print, copy, fax,1 and scan capabilities in a single easy to use device, eliminating the expense and space of multiple single function devices. Receive both black and white and color output quickly with print speeds of up to 21 pages per minute /ppm, letter /20 ppm, A4. Typical office print job Time To Completion can be nearly three times faster with the MFPs Instant on Technology. Instant on Copy with LED based scanning technology delivers your first copy in seconds. With a total input capacity of up to 550 sheets, you can stay focused on your work.1 Use the 50 page automatic document feeder /ADF for unattended copying, scanning, and faxing. The HP Color LaserJet CM2320fxi MFPs photo memory card slots make it simple to create impressive marketing materials with high quality photo accents. Import images directly into business documents, or print them from the control panel. Print professional quality brochures and more at your desk. Free HP marketing tools allow you to create and customize your documents instantly, so each communication speaks directly to your customers needs. With the included Print View feature, you can change print settings and see immediately how those changes affect your document before you print. Determine costs beforehand for better project planning and decision making with the Print Cost Estimator. Easily get optimized print quality for each of the many supported media types. With a single click in your print driver, select from a collection of pre configured Printing Shortcuts including settings for everyday printing, envelopes, glossy paper, and more.

Brand: HP Model: CM2320NF Platform: Windows Format: CD Number of items: 1 Dimensions: 21.70" h x 19.40" w x 19.60" l, 59.30 pounds Color LaseJet Multifunction Printer Print Speeds of Up to 21 Pages Per Minute ppm, Letter 20 ppm, A4 50 Page Automatic Document Feeder, ADF Hi Speed USB 2.0 port, Built In Ethernet/Fast Ethernet Networking, RJ-11 Fax Ports One Door Access to the Preinstalled, Easy to Replace Original HP Print Cartridges

Most helpful customer reviews 41 of 41 people found the following review helpful. Great MFP, with one caveat.... By Method2Madness "Alex" I've had this unit for a little over 2 weeks now and have given it a full, and I mean FULL workout. I've printed a whole ream of 28lb paper with various text, graphics, etc, along with 20 or so color photos on laserjet photo paper and continue to be impressed with the output. I have made all sorts of copies and sent/received probably 10 faxes (through MagicJack, no less!), as well. All with only one issue.... That dang annoying paper curl. This thing just loves to curl the paper, no matter what type of paper, no matter what type of printing. There is even a setting in the setup menu on the unit, called "Reduce Paper Curl", which supposedly reduces the fuser heat, but it makes no difference. The GOOD news is, it's replaceable under warranty! I spent a bit on the phone with HP Business Support (VERY IMPORTANT! You MUST call Business Support@800-334-5144! HP "Total Care" knows nothing about this printer and will just keep transferring you back into their same queue over and over); and was informed that there were an early batch of these units sent out with fusers that were out of spec The way to tell which fuser you have is to open the back access panel and look at the foam rollers. Supposedly the "new" fusers have orange rollers, and the bad ones(like mine) have black foam rollers. Another good piece of news is, these come with a standard next day, on-site warranty. I have a tech coming out tomorrow to replace said bad fuser assembly. The Business Support agent I spoke with, while clearly not American, was MUCH more knowledgeable and willing to help than the standard Total Care agents. I could also understand him better. In the end, an extremely frustrating experience with the non-business support group, ended up morphing into a somewhat pleasant resolution I will update the review notes with the outcome tomorrow once I have the unit replaced. I know I won't be able to change the star rating, but even with the curl issue, it's still a solid 3.5-4 stars. Especially considering there are later models released without the curl issue. ***UPDATE #1*** They are over-nighting the fuser assembly to me and the tech will be here between 10 and 4 to install it. The on-site tech just called and said that if I was so inclined, I could try the swap myself, or if it's more than I care to delve into, then he'd be happy to come do the swap. I'll check and see once it gets here tomorrow. ***FINAL UPDATE*** Unfortunately, the new fuser did not completely rectify the paper curl problem. It did appear to lessen the curl a bit, however. But, I guess Ill live with it. I will note, the on-site HP tech was wonderful! He was friendly, knowledgeable and very professional and was very apologetic that the fuser swap did not fix the problem We even spent a bit, looking into the paper path, to see if the rollers were causing the curl issue and not so much the fuser. It wasnt, by the way. If it were the paper path, the curl would be in the opposite direction. He gave me his cell and said to give him a call if there's anything he can do to help out in the future. Short of the agonizing experience I spent initally with the Total Care helpdesk, this has been a very good experience. ***The FINAL, FINAL UPDATE*** ON a whim, I decided to go back into the menu and re-enable "Less Paper Curl" and that with the combination of the fuser replacement, has netted usable results. The page is still curled, but it's definitely not as bad as it was, pre-fuser change. 27 of 27 people found the following review helpful. Reasons why we would probably not buy again By BBB We purchased this product 4 months ago for our small office The main goal was to allow scanning directly to email so that we could send paperwork to remote staff easily. That functionality in this printer is very good. Then, there are some issues that could cause us to.

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